Price List for STATIC Pro Single User All prices are in Australian Dollars and do NOT include GST. You can download the complete Static pricelist in pdf format by clicking here PRICE LIST STATIC Pro Single User Product Code Description Price Help Line Hours S65MIL1 Initial License 2885.00 S65MAL1 Annual License 3600.00 10 Hours         S65MILEX Initial License - Extra Deployment 485.00 S65MALEX Annual License - Extra Deployment 485.00 Example Pricing Calculations To make the above price list easier to understand below is an example of a typical installation and its pricing over 3 years.: Example: Calculation for STATIC Pro Single User Macintosh or Windows Product Code Description Price Help Line Hours STATIC Pro Single User Year 1 S65MIL1 Initial License 2885.00 S65MAL1 Annual License 3600.00 10 Hours   Total Year 1 6485.00 10 Hours STATIC Pro Single User Year 2 S65MAL1 Annual License 3600.00 10 Hours   Total Year 2 3600.00 10 Hours STATIC Pro Single User Year 3 S65MAL1 Annual License 3600.00 10 Hours   Total Year 3 3600.00 10 Hours   Conditions and Notes The following notes are supplemental to the Software License Agreement that accompanies STATIC. Note the following: Client Server can be accessed from both Mac and Windows clients. If you own the Client Server version you can purchase Single User at the cost of Single User Extra Deployment. Client Server version may only be deployed once per installation purchased. Annual license covers you for all updates to the program in the year of purchase (but not for all software supplied - see below). You cannot buy the program without the Annual license and if the Annual License is not renewed then the Initial License is charged again after 6 months. Purchase mid year reduces the cost of the Annual License renewal on a pro rata basis for the following year (you lose nothing over a 2 year cycle). For Purchases mid year Help Line hours will be calculated over a 2 year cycle and reduced on a pro rata basis. (you lose nothing over a 2 year cycle). Date of purchase is calculated from issue of Unlock code ( not from receipt of payment as we often give out advance Unlock codes). If you choose not to renew the Annual license and the Unlock code expires, then you will not be able to enter any more New Patients into the database. Purchase does not cover the following: Custom programming. Help Line Support after the time allocated above has been used up. Urgent, High response or On-Site Support. Installation or Training. Upgrades to Client software, Server software and other modules from 4D Inc. and other vendors (pricing not under our control). Help Line Can be via fax, E Mail or telephone. Minimum call charge is 0.5 Hours for telephone. Fax and E Mail is charged for actual time to handle i.e. No minimum of 0.5 Hours (We prefer this method of transaction !). All Help Line contacts are documented by us. Your inquiry will be acknowledge within 2 working days or less (usually on the day of inquiry). If a Urgent or High response support is required this will be made available if possible but at a higher cost. Note that each year you will have the same number of Help Line hours available again on renewal of the Annual License.   Conditions and Notes Note the following: Unused Help Line hours are not transferable to the next year. If you have paid the Annual license you will have the same number of hours available again. A Help Line call has been responded to when we have acknowledged your query. Help Line Calls are processed within normal business hours 9AM to 5PM, Mon to Fri excluding normal Australian (State of Victoria) Public holidays. Help Line outside of normal business hours is available but not part of this agreement. Repair of Databases and other Technical support It is possible for us to receive dead databases on Zip or External drives and try to repair or even resurrect them at our premises. We have special software that can extract data from datafiles which appear to be completely unrecoverable by normal means. Turn around for submitted databases is usually 24 hrs between delivery by courier and collection by courier for the return trip. This service is not part of Help Line Support and is charged at a flat rate of $110 per hour. The cost of couriers is additional to this. We provide a FTP area on our server for each customer to quickly send us compressed encrypted datafiles. Custom programming Priced on application Additions to the Database that is of General Utility If you think STATIC is lacking in a service or function that is of general importance (such as a new scoring system for instance) then please make us aware. We have designated a proportion of our programming effort for tasks such as these and will be guided to a large extent by your requests. Please submit the request in writing with (if possible ) supporting information or references. Our aim is to make STATIC the most useful and complete Critical Care software - making it a compelling purchase for any Critical Care Department.   All prices are in Australian Dollars and do NOT include GST. The information in this document is subject to change without notice. All company and product names are trademarks of their respective holders.